Shipping Information

Shipping and Delivery
We use Royal Mail for all our deliveries.


1st Class Mail - £1.99
This will be dispatched same working day up to 14:00 or next working day after receipt of order. Delivery can take 1-3 days to arrive. Royal Mail requires 15 days from date of dispatch before the package is considered late. More convenient if you are unable to sign for goods on delivery. However, item will not be considered lost until after 15 working days.

Recorded Delivery - £2.99. 
This will be dispatched same working day up to 14:00 or next working day after receipt of order. Delivery can take 1-3 days to arrive. Royal Mail requires 15 days from date of dispatch before the package is considered late. The goods will need to be signed for on delivery.

Special Delivery - £6.99. 
This will dispatched same Working day of order up to 14:00. Delivery Guaranteed (by Royal Mail) before 13:00 next day (Some areas deliver on Saturdays). Goods are insured against loss and damage in transit up to £500.00 (This is the service we use to send goods back after fitting service).
Required for all testing/repair orders.


The goods will need to be signed for on delivery.


We will try our best to ship orders received after 14:00, the same day.


Relax orders


 


Shipping Packs are sent out by 1st Class Post and Postage must be paid at the Post Office.
The Special Delivery charge is for the return of your iPod after repair.


EU Orders


AirMail - New rules for AirMail mean that we are unable to ship batteries by this service. They can only be sent if installed in the device.


AirSure or International signed for- £14.99
This will dispatched same Working day of order up to 14:00. Delivery Guaranteed (by Royal Mail) before 13:00 next day (Some areas deliver on Saturdays). Goods are insured against loss and damage in transit up to £500.00 (This is the service we use to send goods back after fitting service).
Required for all testing/repair orders.


The goods will need to be signed for on delivery.